Ted's Plumbing & Heating Inc
Review Summary
Ted's Plumbing & Heating Inc. receives mixed reviews. Positive reviews highlight responsiveness, professionalism, skilled work, fair pricing, and personable technicians (Tanner, Chuck, Ted). Customers appreciate the thorough explanations, upfront pricing, and willingness to explore solutions. Some reviewers have had multiple positive experiences over several years. Negative reviews cite issues with a boiler installation, lack of accountability, and high costs. Some customers experienced poor communication and unprofessionalism from the administrative staff.
Reviews
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(21 reviews)
Paul Shipman
Ted's is fantastic. Have used them for several jobs in the last five years. Each time, they have been responsive, responsible, and professional. Can't say enough good things about them. Everyone has been great to deal with and generous with their time in answering questions and exploring options. They have thawed frozen pipes (and recommended solutions!), replaced plumbing fixtures, installed a hot water heater, and done much more through the years. They are prompt with their estimates and their work, always explaining if there will be anything out of ordinary in expected timing. They are upfront on pricing and explain their work in ways that a layperson can understand! Ted, Tanner, Dan, Caden, Stacy, Susie - everyone I've dealt with, are people I've enjoyed working with. I recommend them without reservation!
Audrey Schiller
If I could, I would give Ted's Plumbing TEN stars! Ted and his crew provide EXCELLENT service. They're efficient, diligent and skilled. We have had only great experiences with Tanner, Chuck and Ted! After our most recent service, Ted called to make sure all was going well with our heat! Ted takes personal interest in his customers and actually cares. It's very refreshing and appreciated, that's for sure! We highly recommend Ted's Plumbing! Thank you, Ted!!
pete Donahue